Data and Privacy Policy

This Data and Privacy Policy explains how Intercity Trucker Logistics (“Intercity”, “we”, “us”) collects, uses, shares, and protects personal data when you use TruckScanner in Mainland Tanzania.

App/Service: TruckScanner
Data Controller: Intercity Trucker Logistics, P.O. Box 70132, Dar Es Salaam, Tanzania
Contact: tanzania@truckscanner.co.tz | +255 782 130 257
Effective Date: 26/12/2025
Last Updated: 26/12/2025
Version: V1.1

1. Scope

This Policy applies to all users and visitors of TruckScanner and to data collected through the app, website, customer support channels, and related services.

2. Key Definitions

3. Personal Data We Collect

Identity & Contact: Name, phone number, email, NIDA evidence.

Driver & Compliance: Licences, vehicle registration, company details.

Booking Data: Load details, chats, documents, approvals.

Location: Real-time GPS, trip progress, timestamps.

Device Data: IP address, OS version, analytics logs.

4. How We Use Your Data

5. Data Sharing

We do not sell personal data. Data may be shared with booking counterparties, service providers, escrow partner (NBC), or authorities when legally required.

6. Tracking & Communications

Tracking and proxy communications are used for safety, visibility, and dispute resolution. Misuse is prohibited.

7. Data Retention

Data is retained only as long as necessary, ranging from 90 days (raw GPS logs) up to 7 years (booking and escrow records).

8. Your Rights

You may request access or correction of your personal data by contacting us.

9. Security

We apply access control, encryption, monitoring, and document minimization to protect data.

10. International Transfers

If data is processed outside Tanzania, appropriate safeguards are applied.

11. Children’s Privacy

TruckScanner is not intended for children.

12. Policy Updates

We may update this policy and notify users of material changes.

13. Contact

Intercity Trucker Logistics
P.O. Box 70132, Dar Es Salaam, Tanzania
Email: tanzania@truckscanner.co.tz
Phone/WhatsApp: +255 782 130 257